Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
The popular resale platform has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Online Platforms Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to examine their items and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Updates
Previously, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million users, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
